Custom AI agents and agent teams

Agents that own a job, start to finish.

An AI agent does one defined job the way a trained new hire would: it gathers what it needs, does the work, and hands you the result to check. When a job is bigger, we build a team of agents that split it up and pass the work along, with a person reviewing what matters.

Built and tested on your real workHuman review points built inDeployed and documented
Illustration: a coordinating agent above three specialist agents for research, drafting, and review, passing work along to a human checkpoint and a finished document.

Who it’s for

For defined work that repeats.

Recurring, defined jobs

The work happens every day or week, follows a pattern, and someone can describe what good looks like.

Work that needs a check

AI can do most of it, and a person should approve the parts that matter.

Jobs with distinct steps

Research, then drafting, then checking. When each step needs its own skills, an agent team fits.

Teams already on Claude

You work in Claude and want agents built with Claude Code, skills, and connectors.

You might be here if

  • Someone spends hours a week on research that ends in the same kind of summary.
  • Proposals, reports, or briefs follow a format and still start from scratch.
  • Work stalls because one person does every step.
  • You tried a general chatbot for this, and the results were inconsistent.
  • You want work done overnight and ready for review in the morning.

Agent teams in plain English

An agent fleet is a small team with clear handoffs.

Each agent has one job and the instructions for it. Work passes from one to the next, and a person checks it before anything leaves. The number of agents matters less than the work handled and what you get at the end.

IllustrativeAn illustrative prospect-research team. A coordinating agent assigns work between the steps.

One agent or a team?

Start with the job, not the headcount.

Most work needs one well-built agent. A team earns its extra upkeep when the job has distinct steps that need different instructions.

ComparedOne agentAn agent team
Best forOne defined job with a clear resultA larger job with distinct steps or skills
ExampleDrafting a proposal from a call transcriptResearching, drafting, and checking outreach for a prospect list
How work movesInput in, finished draft outHandoffs between agents, each with its own instructions
Human reviewBefore the result is usedAt the handoffs that matter, and before anything goes out
UpkeepOne set of instructions to maintainSeveral, plus the coordination between them

What you get

What we deliver.

  1. Job definitions

    Each agent’s job written down: inputs, steps, the result, and what good looks like.

  2. Skills and business knowledge

    The instructions, templates, and reference material each agent works from, built from your own examples.

  3. Orchestration and handoffs

    For agent teams: who does what, in what order, and what gets passed along at each step.

  4. Human review points

    The places where a person approves, edits, or rejects the work, set where the risk is.

  5. Testing on your real work

    Runs on real examples, compared with what your team would produce, before anything goes live.

  6. Deployment and documentation

    Running where your team works, with plain-language docs on how it works and how to change it.

Examples

Agents at work.

Illustrative scenarios that show the kind of work involved. They are not client results.

IllustrativeA consulting firm

A proposal agent

Before
Partners rebuild each proposal from an old one, which takes most of an afternoon.
After
An agent drafts the proposal from the call transcript in the firm’s format, and a partner edits a draft instead of writing from scratch.
IllustrativeA trade contractor

An invoice follow-up agent

Before
Overdue invoices get chased whenever someone remembers.
After
Each morning an agent checks receivables and drafts reminders that grow firmer over time. The office manager approves each one before it goes out.
IllustrativeA B2B sales team

An overnight research team

Before
Reps research accounts during hours they could spend calling.
After
An agent team researches the next day’s accounts overnight and leaves briefs and drafted openers for review in the morning.

How it works

From job description to running agent.

  1. Define the job

    Inputs, steps, the result, the review points, and what good enough to go live means.

  2. Build and teach

    We build the agents and the skills and knowledge they need, from your examples.

  3. Test on real work

    We run them on real cases and tune them until the output meets the bar we agreed on.

  4. Deploy and hand off

    They go live where your team works, with documentation and a walkthrough for the people who use them.

Scope

What a build covers.

Included

  • Job definitions and success criteria
  • The agents, skills, and knowledge they need
  • Orchestration for agent teams
  • Human review points
  • Testing on your real work
  • Deployment, documentation, and a handoff session

Scoped separately

  • New integrations or custom connectors
  • Maintenance after handoff
  • AI platform and token costs, paid to the provider

Set with you before we start

  • Which jobs are in scope
  • Where the review points sit
  • The platform the agents run on
  • What good enough to go live means

FAQ

Common questions

What’s the difference between an agent and a chatbot?

A chatbot answers questions in a conversation. An agent does a defined job: it gathers what it needs, takes the steps, and produces a result, like a drafted proposal or an updated record.

What is an agent fleet?

A small team of agents that splits a bigger job. Each agent has one role, a coordinating agent passes the work between them, and a person reviews what matters. Fleets often run on a schedule, so the work is ready when you start your day.

Will the agents act without approval?

Only where you decide they should. We place review points wherever a mistake would be costly, and most clients start with more approval steps than they end up needing.

Which platforms do you build on?

We build in Claude, ChatGPT, Codex, Cursor, Gemini, and Grok Bot, using each platform’s own tools: in Claude, that means Claude Code, skills, and connectors. We pick the platform that fits the job and the tools you already use.

How do you know an agent is ready?

We agree on what good looks like before we build, then test against real examples until it meets that bar. Until it does, it doesn’t go live.

What does an agent cost to run?

Agents use AI platform subscriptions or tokens, which you pay the provider for directly. Before we build, we estimate running costs against the hours the agent gives back, so you see that trade up front.

Get started

Tell us about the job.

On the intro call, describe the work you’d hand to an agent, and we’ll talk about what it would take.

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